Proserve Online Course

ProServe is an online course that provides students with the knowledge, skills and confidence to safely serve alcohol. It is an Alcohol and Gaming Commission of Ontario (AGCO) approved course in Responsible Alcohol Beverage Service (RABS). The course is designed to help individuals and businesses who are involved in the sale, service, delivery and handling of alcohol. ProServe covers topics such as legal obligations, managing impaired customers and preventing intoxication. It also provides guidance on safely serving minors and addressing difficult customer service scenarios such as how to refuse service. It includes multiple choice quizzes and case studies that help test and reinforce understanding of the content. The course is interactive, informative and comprehensive. It is a great way for anyone involved in the sale, service or delivery of alcohol to understand their legal responsibilities, the regulations of their local jurisdiction and best practices for responsible service.