Restaurant Management Foundation

Restaurant Management Foundation

Restaurant, establishment where refreshments or meals may be procured by the public. The public dining room that ultimately came to be known as the restaurant originated in France, and the french have continued to make major contributions to the restaurant's development.The restaurant industry is experiencing great competition, but operators must ensure that they understand the trends of the market and how thy can position their business to ensure that they stand tall in terms of competition, by providing clients with satisfactory delivery of service and good food. What l have observe in this industry is consistency specifically in the taste of the food, because customers will keep coming to the restaurant because they can easily find what they want, the environment of the restaurant speaks volumes, poor environment is a big demotivate to customers and will prevent customers from coming back to do business again with the company.

Most restaurant fail to pay a close attention to the kitchen, but the kitchen can make or break the restaurant reputation, if kitchen staff are incompetent and always delay in food preparation it will put a lot of customers off, so the owners and supervisors of the kitchen must ensure that they employ competent staff who can work under pressure and deliver on time to the admiration of the customer. Managers should also listen to the feedback of their employees so that any challenges can easily be resolve in unison. The image of the restaurant is very important to the growth and development of the organization, serious restaurants should build a professional website to ensure that potential customers can find all information at a go on the site. Managers should ask customers for review as a form of social proof to enhance their image.

Choosing good suppliers play a key role in the success of the restaurant business, but you should not forget that quality is a key factor in this business so make sure that your suppliers have the industry reputation for supplying products that are quality, pricing must also be taken into consideration when dealing with suppliers. Waste food management should be down, to avoid that, managers can  forecast based on previous information about the average daily sales so that they will not cook more food that cannot be sold.

Building restaurant brand image, Running efficient restaurant kitchen, Setting up food delivery, Reduce labor turnover.

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What you will learn

• Ways to make your restaurant kitchen run more efficient
• Ways to build your restaurant brand image
• Tips for setting up food delivery for your restaurant

Rating: 4.25

Level: All Levels

Duration: 3.5 hours

Instructor: Eric Yeboah