Effective Problem Solving

Effective Problem Solving

Course Description

Brief description of this course

In the Future of Jobs report 2020 by the World Economic Forum, Complex Problem Solving, Critical Thinking and Analysis, came up as one of the top 10 skills that employers believe will grow in prominence in the next five years.

Hence, it is imperative that employees equip themselves with problem solving skillsets to continue to stay marketable and relevant in the VUCA world that we live in today.

But is the ability to solve complex problems an innate ability?

Well, the good news is that Problem Solving skills, can be learnt and acquired!

There are techniques and tools that can be learnt, to help us solve complex problems, both in the workplace in and in our personal life. And the more we practice using these techniques and tools, the better we get at using them, and the adept we get at problem solving.

In this course, you will learn a tried and tested 5 step methodology that I have used throughout my career and in different organizations to solve complex problems.

i) Defining the Problem

ii) Current State Analysis

iii) Root Cause Analysis

iv) Rapid Experiment

v) Effective Implementation

This course comes loaded with examples on how to apply these concepts, hands-on exercises, as well as ready-to-use templates so that you can put into practice what you have learnt immediately.

Thank you for your interest, and I hope to welcome you to this course.

A Systematic Approach to Complex Problem Solving

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What you will learn

• Understand the need and importance for problem solvers in the world today
• Effectively define the problem statement and set realistic goals and target state
• Perform a current state analysis to understand the existing situation

Rating: 4

Level: All Levels

Duration: 1.5 hours

Instructor: Serene Koh