Active Directory Administration for Helpdesk Technicians

Active Directory Administration for Helpdesk Technicians

**Note that although this course was originally designed for Windows Server 2016, the fundamental principles remain the same even with newer operating systems such as Windows Server 2019 and the recently released Windows Server 2022**

Active Directory has been around since Windows 2000 and is the largely the same for anything above this, i.e. Windows Server 2016

Both Group Policy and Active Directory are key skills for any IT professional / helpdesk technician and are used almost universally in large companies that have an IT helpdesk. In this Active Directory and Group Policy course, you will learn the following:

* How to manage Active Directory user accounts, groups and organisational units with the Active Directory users & computers console

* Best practices when setting and resetting active directory account passwords

* How to use the Active Directory search facility to easily find what you are looking for

* Creating and managing group policies

* The significance of local computer policies in relation to group policies

* An explanation of user password policies

* Group Policy Preferences

* Starter GPOs

* Replication and how the SYSVOL folder works

Also, there are a couple of shortcuts included in the course which you should find useful, as well as some tutorials on command line utilities that you may find useful within your IT support career.

Active Directory & Group Policy Administration Basics for Helpdesk and Desktop / IT Support Technicians

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What you will learn

• Creating and managing user accounts
• The difference between different types of user profiles
• The difference between local and domain accounts

Rating: 3.96667

Level: Beginner Level

Duration: 1 hour

Instructor: John Courtenay